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ClearCare offers a

safe, simple,
streamlined and
secure

approach to all
residential care home
management, whether
domiciliary, young
persons or elderly.
  Call: 0800 731 5676
 
Security and Fingerprint Biometrics
One of the main advantages of the ClearCare system is the high level of security required to partner the exchange and storage of sensitive and confidential information. The profile-based ClearCare system uses tested fingerprint recognition biometrics as a login to ensure the highest levels of security.

The ClearCare system removes the need for, or enhances, the customer’s existing paper-based system. This internet based system uses completely secure, encrypted methods of data exchange and transfer, which are accessed through personalised ClearCare login accounts and security firewalls.


 
Password Protection


The system is accessed from within each care home. Care home managers, social workers, inspectors, care directors and company directors may also have password permissions to the system, but levels of access can be limited to read-only dependent on the role of the user. All persons operating in a professional capacity are given a user ID. Those with fingerprint access are restricted to using the system within the home, whereas users with password access are able to access ClearCare wherever there is a web browser. This controls who is allowed access and prevents abuse of the system by others.

The administrator of the case has to invite a particular user onto the system in order for them to view or access a file. This offers another level of security, ensuring the safe storage and monitored access to the files.

Control

The managers can access the system from any internet linked computer, thus giving them the power to access the files from their mobile phone or personal digital assistant (PDA) whilst away from the home. Social workers, inspectors and other professionals will have passwords to access the system, but they can be prevented from accessing the system within seconds.

The ClearCare system carries an access review log of all the users that have accessed a particular file, providing evidence that no file is being accessed by anyone than authorised personnel. The system is also invaluable as an effective home management tool – for example staff can log on and off the system at shift change, and the information gathered automatically informs the payroll.



 

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